Sree Rama Govt. Polytechnic College, Thriprayar - Affiliated to State Board of Technical Education, Kerala, Approved by All India Council For Technical Education, polytechnic Admission

Grievance Redressal Cell

Grievance means a complaint about any kind of discontent, dissatisfaction or negative perception by a student, parent or staff member. A Grievance Redressal Cell committee among faculty is constituted to take care of these grievances.

STUDENTS REDRESSEL COMMITTEE (SRGPC)

SLNO

STATUS

NAME

DESIGNATION

DEPARTMENT

CONTACT NUMBER

Chairperson

VENUGOPAL S.R.

PRINCIPAL

COMPUTER ENGG

9447477664

Convenor

DR. SEENA THOMACHAN

ASST.PROF, CHE

GENERAL DEPT

9388445530

Member

ARUN CA

HOD

ELECTRONICS ENGG

9447346303

Member

SHAJU T B

W/I

GENERAL WORKSHOP

9495204101

Member

SALOOP T S

LECTURER

MECHANICAL ENGG

9447992756

Member

SUNITHA K M

SR SUPT

OFFICE

9495568301

Special Invitee

ANTONY AMAL VARGHESE

ACADEMIC MERIT STUDENT

COMPUTER ENGG

STAFF REDRESSEL COMMITTEE (SRGPC)
1	Chairman	VENUGOPAL S.R.	PRINCIPAL	COMPUTER ENGG	CONTACT NUMBER
2	Convenor	DR. SEENA THOMACHAN	ASST.PROF, CHE	GENERAL DEPT	9447477664
3	Member	RAJALAKSHMY A	HOD(I/C)	CIVIL ENGG	9447773336
4	Member	ARUN CA	HOD	ELECTRONICS ENGG	9447346303
5	Member	SHAJU T B	W/I	GENERAL WORKSHOP	9495204101
6	Member	SALOOP T S	LECTURER	MECHANICAL ENGG	9496366062
7	Member	SUNITHA K M	SR SUPT	OFFICE	9495568301

MECHANISM OF GRIEVANCE REDRESSAL CELL

1. Filing a Complaint: Complaints can be submitted through various channels, including the complaint box, online via e mail, or directly to a staff member.

2. Complaint Reception and Forwarding: Grievances are collected and forwarded to the Principal.The Principal assesses the nature of the complaint and either addresses it directly or forwards it to the appropriate committee.

3. Handling Direct Student-Staff Complaints:Grievances filed directly by students to staff members are initially directed to the respective Head of Departments (HODs).If the grievance is not resolved satisfactorily at the department level, it is forwarded to the Principal for further action.The Principal then directs the complaint to the relevant committee for appropriatemeasures.

4. Committee Intervention:The Committee Coordinator convenes a meeting to address the grievance.The committee assesses the complaint thoroughly and formulates decisions for redressal.The decisions and actions taken are recorded.

5. Communication of Decision:The decisions of the committee are communicated to both the complainant and the Principal.This ensures transparency and clarity regarding the resolution or actions taken